Subprocessors¶
Last Modified: August 27, 2026
The third parties (subprocessors) that process customer data in the course of delivering Wellzesta's services. Customers may request the current list at any time.
Wellzesta reviews a subprocessor's security posture before engaging it, and enters into a Business Associate Agreement with every subprocessor that handles protected health information on our behalf. This list is reviewed annually, and before any subprocessor is added.
| Subprocessor | Activity |
|---|---|
| Google Cloud | Cloud hosting; database and database activity logging; the AI model used by Zesty AI; business intelligence; user analytics |
| Elastic Cloud | Search, including the search index — hosted on Google Cloud |
| Filestack | Image and document storage and distribution |
| Vimeo | Video storage and distribution |
| SendGrid (Twilio) | Email delivery |
| Sentry | API logging and error monitoring |
| New Relic | Application performance monitoring |
| Zendesk | Customer support and ticket tracking |
Data handling specific to Zesty AI — including the fact that no data processed by AI at Wellzesta is used to train or improve AI models — is described in the Zesty AI policy.